Posted in Webinar On-Demand

3 Ways to Measure the ROI of a Low-Code Platform

Discover How Low-Code Platforms Can Revolutionize Your IT—And Prove Their ROI Low-code platforms are becoming a game-changer for IT leaders worldwide, allowing applications to be…

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Posted in White Paper

Turn CX Data into a Strategic Asset

Find out how to get a 3x greater YOY improvement in CSAT with AI-driven insights Over the past few years, businesses of all sizes and…

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Posted in Report

NICE Only Vendor Named a 2024 Gartner® CCaaS Customers’ Choice

CCaaS solutions offer comprehensive management of customer interactions across channels, prioritizing customer and employee experiences. Find out why NICE is the #1 choice. Gartner® named…

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Posted in E-BOOK

5 AI-Powered Strategies from the Most Innovative Brands

Customer expectations rising faster than your to-do list? Find out how leading brands are using AI to deliver magic, not mediocrity. Struggling to keep up…

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Posted in Guide

The 10-Step Guide to Accurate Market Research

Uncover proven strategies to empower your respondents to provide honest and thoughtful feedback Would you be surprised if we told you people don’t always answer…

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Posted in Webinar On-Demand

Rethink Your Feedback Strategy with Text Analysis

Let AI do the heavy lifting and turn word chaos into actionable insights We can all agree—open text feedback is a goldmine of customer insights….

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Posted in Artificial Intelligence (AI) Case Study Customer Experience (CX) Customer Success White Paper

The Supply Chains Steering Automotive Innovation

Framing the Supply Chain Imperative in Automotive Innovation The Race for Advanced, Secure, and Safe Vehicles The automotive industry is entering a critical phase of…

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Posted in Artificial Intelligence (AI) Guide White Paper

APIs: transforming treasury in the new economic environment

Overcome Economic Challenges with Innovative API Solutions In 2023, UK businesses faced significant challenges — rising inflation, increasing interest rates, geopolitical instability, and the ongoing…

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Posted in Artificial Intelligence (AI) Customer Experience Customer Success White Paper

Addressing healthcare workforce challenges with an improved retirement plan

A Crisis Within a Crisis The healthcare industry is facing a profound workforce challenge. The ongoing shortage of doctors, nurses, and mental health professionals has…

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Posted in Artificial Intelligence (AI) Employee Experience Guide White Paper

Global Threat Intelligence Report

Mimecast Q3 2023 Threat Intelligence Report Stay Ahead of Cyber Threats with Real-Time Insights and Protection Organizations of all sizes are facing increasingly sophisticated cyber…

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Posted in Case Study Customer Experience (CX) Customer Success Webinar On-Demand

Adobe FrameMaker EssentialsPart 11: Migrate from Word to DITA

Adobe FrameMaker EssentialsPart 11: Migrate from Word to DITA  Recording The recording of this webinar is now available on YouTube here. The recordings of all sessions…

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Posted in Customer Experience Guide White Paper

Autonomous Accounts Payable: Driving End-to-end Workflows With Ai

The automation drive is ever-persistent in shared services. In the GBS and Shared Services State of Industry Report 2022, 81% of shared service practitioners said…

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