Posted in Contact Center Customer Experience Customer Experience (CX) White Paper

A Boomi Playbook for Audit and Compliance Teams & IT

Reduce Risk. Shrink Audit Workloads. Improve Employee Experience. Struggling to manage compliance and operational risk across your organization?Discover how your IT team can partner with…

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Posted in Artificial Intelligence (AI) Customer Service Customer Success White Paper

The Family and Medical Leave Act (FMLA)

Stay Compliant. Support Employees. Protect Your Business. Navigating the complexities of the Family and Medical Leave Act (FMLA) can be overwhelming. That’s why we’ve created…

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Posted in Artificial Intelligence (AI) Customer Experience Customer Experience (CX) White Paper

Overcoming the Investment Hurdle – Why Understanding ROI Matters

Simplify Leave Management & Maximize ROI Is your HR team overwhelmed by complex leave policies, compliance risks, and administrative burdens? Discover how outsourcing leave management…

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Posted in Customer Experience Research Report White Paper

Leave Management Technology: A Modern Solution for Employers Choosing the right leave management technology

Why Leave Technology Matters Now More Than Ever Leave requests are increasing—42% of large employers report a rise in leave needs. Managing these requests efficiently is…

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Posted in Artificial Intelligence (AI) Customer Success IT Security White Paper

Trends in Generative AI for Sales

Supercharge Your Sales Team with Generative AI 🚀 AI Is Changing the Game for Sales Teams Salesforce partnered with YouGov to survey over 1,000 sales…

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Posted in CDP (Customer Data Platform) Customer Experience Customer Experience (CX) White Paper

🌐 The State of IT: 3rd Edition

IT Recalibrates for a New Business and Technology Landscape 🚀 IT at the Forefront of Change As digital, economic, and societal forces reshape the business…

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Posted in Cloud Computing Customer Experience Customer Experience (CX) White Paper

Understanding the ROI of benefits data integration

Unlock efficiency. Cut costs. Improve the employee experience. Your company has already invested in a powerful Human Resources Information System (HRIS). Are you getting the…

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Posted in Customer Experience (CX) White Paper

The Automation Playbook for Overwhelmed CX Teams

Reduce average handle time, fix bad handoffs and take your automation from clunky to clean You’ve tried automation. And maybe it worked… a little. But…

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Posted in Customer Experience Customer Experience (CX) White Paper

The CX Leader’s AI Maturity Assessment & Guidebook

It’s report card time. Find out where your AI strategy stands and how to level up fast. Let’s be real – your CX tech stack…

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Posted in Customer Experience White Paper

The AI Agent Handbook

Skip the script and see how autonomous agents are transforming customer experience Another week, another spike in call and chat volume. Your agents are slammed,…

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Posted in Artificial Intelligence (AI) Customer Experience White Paper

Transform Your Supply Chain with Generative AI

AI-POWERED SUPPLY CHAIN Your Guide to Gaining the Competitive Edge Using Next-Gen Integration 🚀 Brought to you by EdgeVerve in collaboration with Microsoft 🌐 Supply…

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Posted in Customer Experience Customer Experience (CX) Customer Service White Paper

Two Days to AI: Shortcut Your Enterprise AI Journey

🚀 Why Wait? Start Your AI Journey in Just Two Days AI adoption is booming—but most enterprises are stuck in pilot mode. Scaling GenAI from…

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