Rate Companies Boosts Email Security and Efficiency with Human Behavior AI from Abnormal

Rate Companies has rapidly grown from a local lender into a leading U.S. fintech and mortgage powerhouse—with nine mortgage origination companies, plus national insurance and title operations. To protect that growing ecosystem and maintain a seamless customer experience, Rate needed a smarter way to stop advanced email threats.

By replacing its traditional secure email gateway (SEG) with Abnormal’s human behavior AI for email security, Rate dramatically reduced phishing and graymail, improved automation, and unlocked significant cost and time savings.

Despite using a traditional SEG in front of Microsoft 365, the team still saw:

  • Credential phishing and extortion attacks slipping into inboxes

  • Significant time spent managing false positives and SEG support tickets

“This content is brought to you by Abnormal AI, a leading provider of behavior-based email security. Insights are based on real-world deployments to help organizations detect advanced threats, prevent fraud, protect users, and strengthen security operations at scale.”
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