Landing Page: How Lavazza Transformed Digital Operations with Atlassian

Modernizing Processes. Unifying Teams. Driving Enterprise-Wide Performance.

This content is brought to you by Atlassian, a global leader in team collaboration and work management solutions. Insights are based on real-world enterprise use cases designed to help organizations streamline processes, eliminate silos, and accelerate digital transformation at scale.

Global coffee leader Lavazza, operating in 140+ markets with more than 5,500 employees, set out to modernize its digital processes to stay ahead in an increasingly competitive industry. Fragmented systems, manual workflows, and siloed teams slowed innovation and complicated day-to-day operations.

Partnering with Hinto®Group and powered by the Atlassian Cloud platform, Lavazza redesigned its business and IT processes—creating a unified digital ecosystem that delivers visibility, efficiency, and enterprise-wide alignment.

1. Assessment & Service Design

Workshops at Lavazza HQ helped map current processes and define a service blueprint aligned to ITIL best practices.

2. Development

All digital processes were migrated to the Atlassian Cloud platform, integrating Jira, Confluence, and Jira Service Management into one connected system.

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