Deliver instant answers, seamless support, and effortless sales—powered by 8x8 Intelligent Customer Assistant™.

Section 1: Why Retailers Choose 8×8 ICA

Fast deployment: Launch quickly with no-code tools and expert support.
Real-world results: Retailers like Acer cut agent workload and improved customer satisfaction.
Built for scale: Works across voice, chat, and messaging in 100+ languages.
Seamless escalation: AI hands off to agents with full context—no repetition required.

Section 2: Five Ways AI Drives Retail Growth

Ask it. Deflect FAQs and deliver instant, accurate answers 24/7.
Order it. Guide shoppers from browsing to buying—no friction, no drop-offs.
Report it. Automate post-sale support with empathy and speed.
Route it. Send every customer to the right expert, every time.
Book it. Let customers schedule, reschedule, or cancel anytime across any channel.

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