Category: CDP (Customer Data Platform)
The Real ROI of Remote Support—Forrester Crunched the Numbers
A commissioned study reveals how smarter remote support delivers faster resolutions, lower costs and a 395% ROI Screenshare requests that go nowhere. Repeat tickets for…
The Next Wave of DXPs—And How to Find the Right Fit for Your Strategy
Gartner® analyzes 17 top digital experience platforms to help you make confident decisions in a shifting landscape Composable architecture. AI-powered content ops. Seamless, scalable digital…
Transform Service with Salesforce
Transform Service with Salesforce Transform Service Into a Strategic Advantage Meet rising expectations with smarter, more proactive customer service using Salesforce. Top Priorities for Service…
The Total Economic Impact™ Of Salesforce Service Cloud
Maximize Service Efficiency and Cut Costs with Salesforce Service Cloud Deliver Seamless, Scalable Service Across Every Channel Salesforce Service Cloud transforms customer service with a…
🌐 The State of IT: 3rd Edition
IT Recalibrates for a New Business and Technology Landscape 🚀 IT at the Forefront of Change As digital, economic, and societal forces reshape the business…
Drowning in Content Chaos? It’s Time to Take Control
Disjointed branding. Clunky workflows. Impersonal messaging. Are these the culprits slowing down your week? Content chaos isn’t just an inconvenience — it’s a roadblock to…
Adobe FrameMaker Essentials Part 9: Understanding Pages
Adobe FrameMaker EssentialsPart 9: Understanding Pages Recording The recording of this webinar is now available on YouTube here. The recordings of all sessions of the FrameMaker…
From Inclusion to Impact: The Business Case for Belonging
Everything you need to create a culture of belonging at your company Belonging at work drives engagement, productivity, and retention. Yet, only 31% of employees…
Create Business Insights When You’re Data Rich But Time Poor
Are You Drowning in Data? Simplify and Streamline Your Financial Insights with Sage Intacct In the fast-paced world of wealth and asset management, finance leaders…
2024 Nonprofit Technology Trends Report
Unlock the Future of Nonprofit Success: Technology Insights for 2024 In an era of rapid technological advancement, the nonprofit sector is embracing digital solutions at…
Adobe FrameMaker Essentials Part 12: Translation Management with XLIFF
Adobe FrameMaker EssentialsPart 12: Translation Management with XLIFF Recording The recording of this webinar is now available on YouTube here. The recordings of all sessions of…
How Financial Services Fights Financial Crime and Fraud
Fight Financial Crime with AI-Driven Fraud Prevention Solutions Protect Your Business, Preserve Customer Trust, and Stay Ahead of Fraudulent Activity In an era of rising…
