Category: Customer Experience
The Future of Mobility: 6 Automotive Trends to Watch in 2025
Ready for What’s Next in Automotive? The automotive industry is shifting gears. In 2025, major breakthroughs—from electrification and hydrogen fuel to smarter AI and shared…
See how Uber for Business is helping governments deliver safe, efficient, and inclusive mobility services.
🚸 Support for Seniors & Vulnerable Citizens Many older adults and people with disabilities face transportation barriers—leading to isolation, missed appointments, and health risks. Uber’s…
The CX Wake-Up Call Financial Institutions Can’t Afford to Miss
Because “going digital” isn’t the same as delivering a great experience This white paper lays out what’s holding most institutions back, and what to do…
How Agentic AI Is Rewriting the Rules of Customer Experience
Your chatbot may be polite, but is it actually pulling its weight? Let’s face it – your current AI setup might be good at answering…
3 Customer Service AI Trends That Are Actually Moving the Needle
Raise your hand if you’ve sat through one too many webinars that promise “game-changing AI”… only to leave you with the same clunky chatbots and…
Fixing CX Starts with First Contact
How improving First Contact Resolution can reshape the customer experience, elevate your brand and reduce costly second interactions You can’t always prevent product issues, but…
What’s Next for AI in CX?
Expert predictions of emerging trends in AI-driven CX By now, you know AI is shaking up customer experience. Imagine this: Retailers: AI-powered stylists learn customer preferences,…
What You’ll Find in This Report
Drive Differentiated In-Store Experiences Today’s customers expect more than transactions — they expect experiences. While digital channels continue to grow, brick-and-mortar stores remain essential for…
The Total Economic Impact™ Of Salesforce Service Cloud
Maximize Service Efficiency and Cut Costs with Salesforce Service Cloud Deliver Seamless, Scalable Service Across Every Channel Salesforce Service Cloud transforms customer service with a…
A Boomi Playbook for Audit and Compliance Teams & IT
Reduce Risk. Shrink Audit Workloads. Improve Employee Experience. Struggling to manage compliance and operational risk across your organization?Discover how your IT team can partner with…
Overcoming the Investment Hurdle – Why Understanding ROI Matters
Simplify Leave Management & Maximize ROI Is your HR team overwhelmed by complex leave policies, compliance risks, and administrative burdens? Discover how outsourcing leave management…
Leave Management Technology: A Modern Solution for Employers Choosing the right leave management technology
Why Leave Technology Matters Now More Than Ever Leave requests are increasing—42% of large employers report a rise in leave needs. Managing these requests efficiently is…
