Trends in Generative AI for Sales

Supercharge Your Sales Team with Generative AI

🚀 AI Is Changing the Game for Sales Teams

Salesforce partnered with YouGov to survey over 1,000 sales professionals across the U.S., U.K., and Australia — and the results are clear:
Generative AI is transforming how sales teams work, sell, and win.

  • 58% say it increases productivity — saving up to 4.5 hours/week
  • 56% report higher sales performance
  • 61% say it helps deliver better customer service

Sales teams are already using AI to write emails, analyze market data, and build sales strategies — faster and smarter.

⚠️ But Many Sales Teams Feel Unprepared

While AI’s benefits are clear, there are barriers:

  • 49% are unsure how to use AI safely
  • 47% say they don’t know how to maximize its value
  • 63% say their data isn’t ready for AI

The gap? Trust, training, and data readiness.

🔒 Build Trust with the Einstein Trust Layer

Salesforce leads the way in ethical, secure AI:

✅ Human oversight by design
✅ Ethical use guidelines built-in
✅ Industry-first Einstein Trust Layer for data security

📚 Empower Your Sales Team with AI Training

67% of sellers want their employer to provide AI learning opportunities.

Salesforce helps you:

  • Train your teams with hands-on tools
  • Create a culture of experimentation
  • Prepare sellers for the next wave of AI-powered selling

This article is posted at salesforce.com

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Author: Pivotal Customer