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The Real ROI of Remote Support—Forrester Crunched the Numbers
  • Artificial Intelligence (AI)
  • Case Study
  • CDP (Customer Data Platform)

The Real ROI of Remote Support—Forrester Crunched the Numbers

  • Pivotal Customer

A commissioned study reveals how smarter remote support delivers faster resolutions, lower costs and a 395% ROI Screenshare requests that go nowhere. Repeat tickets for […]

The Next Wave of DXPs—And How to Find the Right Fit for Your Strategy
  • CDP (Customer Data Platform)
  • White Paper

The Next Wave of DXPs—And How to Find the Right Fit for Your Strategy

  • Pivotal Customer

Gartner® analyzes 17 top digital experience platforms to help you make confident decisions in a shifting landscape Composable architecture. AI-powered content ops. Seamless, scalable digital […]

Transform Service with Salesforce
  • Artificial Intelligence (AI)
  • CDP (Customer Data Platform)
  • White Paper

Transform Service with Salesforce

  • Pivotal Customer

Transform Service with Salesforce Transform Service Into a Strategic Advantage Meet rising expectations with smarter, more proactive customer service using Salesforce. Top Priorities for Service […]

The Total Economic Impact™ Of Salesforce Service Cloud
  • CDP (Customer Data Platform)
  • Customer Experience
  • Customer Experience (CX)
  • White Paper

The Total Economic Impact™ Of Salesforce Service Cloud

  • Pivotal Customer

Maximize Service Efficiency and Cut Costs with Salesforce Service Cloud Deliver Seamless, Scalable Service Across Every Channel Salesforce Service Cloud transforms customer service with a […]

🌐 The State of IT: 3rd Edition
  • CDP (Customer Data Platform)
  • Customer Experience
  • Customer Experience (CX)
  • White Paper

🌐 The State of IT: 3rd Edition

  • Pivotal Customer

IT Recalibrates for a New Business and Technology Landscape 🚀 IT at the Forefront of Change As digital, economic, and societal forces reshape the business […]

Drowning in Content Chaos? It’s Time to Take Control
  • CDP (Customer Data Platform)
  • Customer Service
  • Customer Success
  • White Paper

Drowning in Content Chaos? It’s Time to Take Control

  • Pivotal Customer

Disjointed branding. Clunky workflows. Impersonal messaging. Are these the culprits slowing down your week? Content chaos isn’t just an inconvenience — it’s a roadblock to […]

  • CDP (Customer Data Platform)
  • Customer Experience
  • Customer Experience (CX)
  • Webinar On-Demand

Adobe FrameMaker Essentials Part 9: Understanding Pages

  • Pivotal Customer

Adobe FrameMaker EssentialsPart 9: Understanding Pages  Recording The recording of this webinar is now available on YouTube here. The recordings of all sessions of the FrameMaker […]

From Inclusion to Impact: The Business Case for Belonging
  • CDP (Customer Data Platform)
  • Customer Experience
  • Report

From Inclusion to Impact: The Business Case for Belonging

  • Pivotal Customer

Everything you need to create a culture of belonging at your company Belonging at work drives engagement, productivity, and retention. Yet, only 31% of employees […]

Create Business Insights When You’re Data Rich But Time Poor
  • CDP (Customer Data Platform)
  • Cloud Computing
  • Contact Center
  • White Paper

Create Business Insights When You’re Data Rich But Time Poor

  • Pivotal Customer

Are You Drowning in Data? Simplify and Streamline Your Financial Insights with Sage Intacct In the fast-paced world of wealth and asset management, finance leaders […]

2024 Nonprofit Technology Trends Report
  • CDP (Customer Data Platform)
  • Cloud Computing
  • Contact Center
  • Customer Experience
  • White Paper

2024 Nonprofit Technology Trends Report

  • Pivotal Customer

Unlock the Future of Nonprofit Success: Technology Insights for 2024 In an era of rapid technological advancement, the nonprofit sector is embracing digital solutions at […]

  • CDP (Customer Data Platform)
  • Cloud Computing
  • Employee Experience
  • Guide
  • White Paper

Adobe FrameMaker Essentials Part 12: Translation Management with XLIFF

  • Pivotal Customer

Adobe FrameMaker EssentialsPart 12: Translation Management with XLIFF Recording The recording of this webinar is now available on YouTube here. The recordings of all sessions of […]

How Financial Services Fights Financial Crime and Fraud
  • CDP (Customer Data Platform)
  • Customer Experience
  • Customer Experience (CX)

How Financial Services Fights Financial Crime and Fraud

  • Pivotal Customer

Fight Financial Crime with AI-Driven Fraud Prevention Solutions Protect Your Business, Preserve Customer Trust, and Stay Ahead of Fraudulent Activity In an era of rising […]

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cvent – Top Event Trends 2026

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Unlocking Success with GenAI

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