En tant que fonction héritée, les achats ne sont probablement pas la première chose qui vient à l’espritlorsqu’on parle de transformation numérique. Mais cela est […]
The CEO’s guide to generative AI Customer & employee experience
Today, every product is a digital product and every company is selling a digital experience. Regardless of industry, all businesses are now competing with the […]
Academy AI Put AI to work for customer service
It’s a strategic imperative to deliver the best experience possible to your customers. Today’s consumers demand superior service regardless of the type of business or […]
Adobe FrameMaker Essentials Part 9: Understanding Pages
Adobe FrameMaker EssentialsPart 9: Understanding Pages Recording The recording of this webinar is now available on YouTube here. The recordings of all sessions of the FrameMaker […]
State of Sales
For the fifth edition of our “State of Sales” report, Salesforce Research surveyed more than 7,700 sales professionals worldwide to discover how sales organizations are […]
state of service
For the fifth edition of our “State of Service” report, Salesforce Research surveyed 8,050 customer serviceprofessionals to determine Data in this report is from a […]
Why IT Leaders Should Consider a Zero Trust Network Access Strategy
While technology has long been considered an engine necessary to keep the business moving forward, it is now recognized as a true business driver, capable […]
Trends in Generative AI for Marketing
Generative AI is creating incredible new opportunities for marketing. It can help us create content fast, including copy, code, and images. It can tailor that […]
A brief history of zero trust: Major milestones in rethinking enterprise security
Many in IT security believe zero trust is a game changer, a fundamental rethink about enterprisesecurity and protection of the networks and resources that house […]
2023 VPN Risk Report
Traditionally, Virtual Private Networks (VPNs) have facilitated basic remote access. The rapid growth in the distributed workforce and increasing adoption of cloud technologies are challenging […]