Posted in Contact Center Customer Service Customer Success White Paper

Evaluating Payment Providers: A Playbook for Success in the Insurance Industry

In this report, we discuss the key components insurance carriers need to assess when selecting a digital payments provider and the ways in which leading…

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Posted in Contact Center Employee Experience White Paper

CFO 3.0—Digital Transformation Beyond Financial Management

CFO 3.0—Embrace Digital Transformation to Drive Business Leadership The Future of Finance: Beyond Traditional Accounting The role of the Chief Financial Officer (CFO) is evolving….

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Posted in Contact Center Customer Experience (CX) Customer Service White Paper

Understanding Refrigerator, Freezer, and Incubator Performance Metrics

Decoding the Data: Understanding Refrigerator, Freezer, and Incubator Performance Metrics Refrigerators, freezers, and incubators are often the unsung heroes of scientific and medical research. Their…

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Posted in Guide

How to Boost Productivity and Efficiency in the Workplace

Get the workforce insights you need to make decisions with confidence When are employees most productive throughout the day or week? Are employees consistently engaged…

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Posted in Report

2024 State of the Workplace

Emerging Technology & Employee Engagement Trends Pings, dings and distractions begin as soon as the workday starts, and dodging them is no easy feat. While…

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Posted in Customer Experience Customer Experience (CX) White Paper

Effective Communication For Golf And Resort Managers

Effective Communication For Golf And Resort Managers Introduction: The Power of Communication in Golf Course Operations Managing a multi-departmental team in the golf and resort…

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Posted in Contact Center Customer Experience Customer Experience (CX) White Paper

Orchestration Platform Overview January 2023

In a world where procurement processes are increasingly complex, ORO Labs is redefining the landscape with its innovative orchestration platform. Designed for ease of use…

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Posted in CDP (Customer Data Platform) Customer Experience Customer Experience (CX) White Paper

Accounting and the Data-Driven Hotel E-book

Key Benefits of Cloud-Based Accounting for Hotels Maximize Profitability with RevPAR and ADR Revenue per Available Room (RevPAR) and Average Daily Rate (ADR) are key…

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Posted in Customer Experience Customer Experience (CX) White Paper

Mastering first-party data: The complete playbook for marketers

Section 1: What is First-Party Data? First-party data refers to the information you directly collect from your customers, prospects, and website visitors. Unlike third-party data,…

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Posted in Customer Experience Customer Experience (CX) White Paper

Data Center& Infrastructure Report

Meet the Experts Text Block: Our experts have a deep understanding of the current challenges and solutions shaping the future of IT infrastructure. Get to…

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Posted in Case Study CDP (Customer Data Platform) White Paper

Adobe FrameMaker Essentials Part 1: Introduction to FrameMaker

Adobe FrameMaker EssentialsPart 1: Introduction to FrameMaker  Recording The recording of this webinar is now available on YouTube here. The recordings of all sessions of the FrameMaker…

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Posted in White Paper

The Latest Ecommerce Fulfillment & Delivery Trends

As Featured in Digital Commerce 360 In the wake of post-pandemic shifts and ongoing economic pressures, ecommerce fulfillment and delivery have been evolving rapidly. Key…

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