Month: November 2024
Does Your CX Have a DIY Problem?
Why DIY search solutions may cost more than you think (and how to avoid common pitfalls) In today’s digital world, search isn’t just a starting…
Generative AI in 2024: Separating the Hype from Reality
Get industry-specific insights and actionable strategies from over 2,500 business leaders involved in AI decision-making A year ago, generative AI was the talk of the…
Preventing Agent Turnover in Healthcare Contact Centers Through Data-Driven Insights
Reduce Agent Turnover and Boost Employee Retention in Healthcare Contact Centers Discover How Data-Driven Insights Can Improve Workforce Management, Enhance Customer Service, and Reduce Costs…
AI Reality Check: Why Strategy Beats Speed in Tech Adoption
Bad CX will cost you, but so will implementing AI without a use-case. Learn what the experts recommend before you proceed. When it comes to…
Adobe FrameMaker Essentials Part 3: Advanced Features
Adobe FrameMaker EssentialsPart 3: Advanced Features Recording The recording of this webinar is now available on YouTube here. The recordings of all sessions of the FrameMaker Essentials…
Bring clarity toclinical drug decisionsand improve care
Empower Clinicians and Improve Patient Outcomes Clinicians and healthcare leaders are facing increasing pressure to improve health outcomes while operating efficiently. As they strive to…
From reactive to proactive: Building an IT strategy to fuel small business growth
The Critical Role IT Plays in Powering Small Business Growth Small and medium-sized businesses (SMBs) are a cornerstone of Canada’s economy, employing over 60% of…
Revolutionizing Medicine with Gene and Cell Therapy
A New Era in Treatment: Targeting Genetic Diseases and Curbing Cancer with Cutting-Edge Therapies The Future of Medicine: Gene and Cell Therapies Welcome to the…
Charting the course: Understanding payment trends in the financial sector in 2024
Welcome to “Charting the Course” Understanding Payment Trends in the Financial Sector in 2024 This comprehensive guide is specifically designed for mid-sized financial service providers,…
All Things mRNA Strategies for Effective mRNA Vaccine and Therapeutic Development
Key Highlights: Conclusion: The conversation reflects a broad optimism about mRNA’s potential but acknowledges the challenges in public perception and communication. mRNA represents an exciting…
6 key auto-industrytrends for 2024
Transform Your Dealership with the Future of Automotive Technology Welcome to the Next Generation of Car Sales, Service, and Connectivity. As the automotive industry rapidly…
Giving Matters: Realizing the potential of a donor-advised fund
Realize Your Charitable Giving Potential with Donor-Advised Funds Amplify Your Impact: With tax-savvy charitable giving, Donor-Advised Funds (DAFs) allow you to give more while reducing…













