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Year: 2024

Accounting and the Data-Driven Hotel E-book
  • CDP (Customer Data Platform)
  • Customer Experience
  • Customer Experience (CX)
  • White Paper

Accounting and the Data-Driven Hotel E-book

  • Pivotal Customer

Key Benefits of Cloud-Based Accounting for Hotels Maximize Profitability with RevPAR and ADR Revenue per Available Room (RevPAR) and Average Daily Rate (ADR) are key […]

Mastering first-party data: The complete playbook for marketers
  • Customer Experience
  • Customer Experience (CX)
  • White Paper

Mastering first-party data: The complete playbook for marketers

  • Pivotal Customer

Section 1: What is First-Party Data? First-party data refers to the information you directly collect from your customers, prospects, and website visitors. Unlike third-party data, […]

Data Center& Infrastructure Report
  • Customer Experience
  • Customer Experience (CX)
  • White Paper

Data Center& Infrastructure Report

  • Pivotal Customer

Meet the Experts Text Block: Our experts have a deep understanding of the current challenges and solutions shaping the future of IT infrastructure. Get to […]

  • Case Study
  • CDP (Customer Data Platform)
  • White Paper

Adobe FrameMaker Essentials Part 1: Introduction to FrameMaker

  • Pivotal Customer

Adobe FrameMaker EssentialsPart 1: Introduction to FrameMaker  Recording The recording of this webinar is now available on YouTube here. The recordings of all sessions of the FrameMaker […]

The Latest Ecommerce Fulfillment & Delivery Trends
  • White Paper

The Latest Ecommerce Fulfillment & Delivery Trends

  • Pivotal Customer

As Featured in Digital Commerce 360 In the wake of post-pandemic shifts and ongoing economic pressures, ecommerce fulfillment and delivery have been evolving rapidly. Key […]

Have You Outgrown Your Old Accounting System?
  • Customer Experience (CX)
  • Customer Service
  • Customer Success
  • White Paper

Have You Outgrown Your Old Accounting System?

  • Pivotal Customer

Is Your Legacy Accounting System Holding Your Business Back? As your business grows, your old accounting system may no longer be able to keep up […]

Why Forward-Thinking Brands Are Prioritizing Product Experience Management (PXM)
  • Cloud Computing
  • Contact Center
  • White Paper

Why Forward-Thinking Brands Are Prioritizing Product Experience Management (PXM)

  • Pivotal Customer

Why Forward-Thinking Brands Are Prioritizing Product Experience Management (PXM) In the fast-paced world of ecommerce, providing a seamless, engaging, and personalized product experience is no […]

Effective Communication For Managing Behavioral Health Teams
  • Customer Experience (CX)
  • White Paper

Effective Communication For Managing Behavioral Health Teams

  • Pivotal Customer

Effective Communication for Behavioral Health Teams: A Practical Guide for Managers Managing a team of behavioral health providers requires excellent communication skills to ensure seamless […]

Five ways Procurement can be a vital growth engine for your business
  • White Paper

Five ways Procurement can be a vital growth engine for your business

  • Pivotal Customer

In today’s rapidly changing market, businesses face unprecedented challenges: rising costs, labor shortages, supply chain disruptions, and economic uncertainty. Many organizations are scrambling to boost […]

7 Pillars of Omnichannel Personalization: Powering Customer Engagement
  • Customer Experience (CX)
  • Customer Service
  • Customer Success
  • White Paper

7 Pillars of Omnichannel Personalization: Powering Customer Engagement

  • Pivotal Customer

The modern consumer demands tailored, seamless interactions with brands. Omnichannel personalization is no longer a luxury—it’s essential to engage your customers in a way that […]

An Executive Guide to Evaluating AI(beyond just Generative AI)
  • Artificial Intelligence (AI)
  • Case Study
  • White Paper

An Executive Guide to Evaluating AI(beyond just Generative AI)

  • Pivotal Customer

Unlocking the Potential of AI in Procurement In 2023, much of the focus in AI technology has been on Generative AI (GenAI), such as large […]

Three Milestones That Put Midsize Manufacturer son the Path to Supply Chain Excellence
  • White Paper

Three Milestones That Put Midsize Manufacturer son the Path to Supply Chain Excellence

  • Pivotal Customer

Three Milestones That Put Midsize Manufacturers on the Path to Supply Chain Excellence Unlock Growth, Resilience, and Customer-Centricity As midsize manufacturers look to grow, digital […]

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