Moving to SAP S/4HANA Cloud is just the beginning — realizing its full value requires the right guidance, learning, and support. With SAP Preferred Success, you can accelerate adoption, optimize processes, and achieve measurable business outcomes faster. Backed by expert insights, tailored release guidance, and enhanced SLAs, Preferred Success helps organizations cut time to value, boost productivity, and maximize ROI.
Proof Stats (icon cards)
377% ROI & $1.77M NPV (3 years) — Forrester TEI composite.
30% better business process efficiency; 24% productivity boost.
38% faster time to value; 40% faster incident resolution; 44% improved UX.
Section: Why Preferred Success
Running cloud ERP means continuous change. Preferred Success gives you expert guidance, release planning, managed learning, and enhanced SLAs—so your team stays current, efficient, and aligned to KPIs
What’s Included (4-up features)
Customer Success Experts
Success plans, KPI alignment, quarterly reviews, advocacy with SAP.
In-Depth Release Guidance
PLAN → DISCOVER → EXPLORE → TEST → ENABLE → MEASURE, tailored to your roadmap.