Unleash the next wave of productivity with platform-native, agentic AI—built on an AI-ready data foundation.

Stats:

75% of enterprises use AI in at least one function
43% evaluating agentic AI next 12 months | 33% in pilot/production
65% will use AI assistants/agents by 2026

Why now:
AI has accelerated productivity across every function. The next frontier is agentic AI—autonomous agents embedded across ServiceNow that reason, act, and collaborate to elevate IT productivity.

Build your AI-ready foundation:

RaptorDB: AI-ready database powering billions of transactions
Workflow Data Fabric: Integration + semantic layer connecting enterprise data
Data Catalog & Governance: Trusted, enriched data for scale

Autonomous IT in action:

ITSM: AI Agents & Now Assist accelerate resolution, enable self-service
ITOM: Predictive AIOps maps infrastructure, correlates noisy signals, remediates faster
ITAM: Automates procurement, compliance, and lifecycle management

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