Author: Pivotal Customer
Your Product Development In A Global And Rapidly Evolving Regulatory Environment
The food and beverage industry has to comply with an increasing number of guidelines and restrictionsthat vary by location. The industry is challenged continuously by…
Power Your Frontline with Field Service Management.
In this guide, learn how top-performing businesses are innovating with field service management to boost productivity and efficiency amid a challenging economy and increased customer…
Eifth Edition State Of Service
What You’ll Find in This Report For the fifth edition of our “State of Service” report, Salesforce Research surveyed 8,050 customer serviceprofessionals to determine: Data…
Your Guide To Greater Efficiency, Lower Costs, And Happier Customers
Do you think the service your company provides is as good as the products you sell? If not, watch out. Eighty-eight percent of customers say…
Trends in sales ops
What You’ll Find in This Report For this “Trends in Sales Ops” report, Salesforce Research surveyed nearly 6,000 sales professionals worldwide to discover: Methodology :…
Top Data Security Trends for 2022
To stay competitive in a digital-first world, organizations must be able to innovate anywhere, automate anything, scale everything, and most importantly, empower everyone. But doing…
Design your data strategy
Drive business results with data Data is more pervasive than ever but taking advantage of its full potential requires creativity and conviction. As a data…
Customer Engagement Solutions Drive Transformational CX and EX Outcomes
CX-specific tools benefit the industry, business, customer, and employee Today, 98% of CX decision-makers report their organizations have experienced consequences of poor CX. Across the…
4 steps to better business decisions.
This is an ebook for people who want to make better decisions for their business. If you’re charged with collecting, analyzing or deploying data for…
The Opportunity for Revenue Intelligence
Revenue Intelligence for the Business of Now The pressure is on for sales and revenue leaders to grow top-line revenue. Customers have more ways than…
State of Sales, Insights and trends from over 2,900 sales professionals worldwide.
For the third edition of the “State of Sales” report, Salesforce Research surveyed over 2,900 global sales professionals and leaders to discover: Data in this…
The Total Economic Impact Of Salesforce Field Service Management.
In 2016, Forrester analyst, Kate Leggett, published the following statement in a brief: “Modern field service technologies allow service technicians to become your frontline brand…














