Posted in Artificial Intelligence (AI) White Paper

The creativity revolution is here — generative AI for business.​

The creativity revolution is here — generative AI for business. Businesses depend on constantly refreshed, personalised content in ever-greater quantities. To meet this intense demand,…

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Posted in Artificial Intelligence (AI) White Paper

Redefining Productivity in Creative Imaging

Redefining Productivity in Creative Imaging The demand for unique, compelling content and personalised customer experiences has never been greater. Opportunities to integrate generative AI into…

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Posted in Artificial Intelligence (AI) Customer Experience White Paper

The CX Wake-Up Call Financial Institutions Can’t Afford to Miss

Because “going digital” isn’t the same as delivering a great experience This white paper lays out what’s holding most institutions back, and what to do…

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Posted in Artificial Intelligence (AI) Case Study CDP (Customer Data Platform)

The Real ROI of Remote Support—Forrester Crunched the Numbers

A commissioned study reveals how smarter remote support delivers faster resolutions, lower costs and a 395% ROI Screenshare requests that go nowhere. Repeat tickets for…

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Posted in Artificial Intelligence (AI) Customer Service Customer Success

Adobe DITAWORLD 2025 – Registration

Adobe DITAWORLD 2025 – Registration Login now with your Adobe ID to register for Adobe DITAWORLD 2025. Registration is completely free. Trouble signing in with your Adobe ID?…

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Posted in Artificial Intelligence (AI) Customer Experience

What’s Next for AI in CX?

Expert predictions of emerging trends in AI-driven CX By now, you know AI is shaking up customer experience.  Imagine this: Retailers: AI-powered stylists learn customer preferences,…

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Posted in Artificial Intelligence (AI) CDP (Customer Data Platform) White Paper

Transform Service with Salesforce

Transform Service with Salesforce Transform Service Into a Strategic Advantage Meet rising expectations with smarter, more proactive customer service using Salesforce. Top Priorities for Service…

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Posted in Artificial Intelligence (AI) Customer Service Customer Success White Paper

The Family and Medical Leave Act (FMLA)

Stay Compliant. Support Employees. Protect Your Business. Navigating the complexities of the Family and Medical Leave Act (FMLA) can be overwhelming. That’s why we’ve created…

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Posted in Artificial Intelligence (AI) Customer Experience Customer Experience (CX) White Paper

Overcoming the Investment Hurdle – Why Understanding ROI Matters

Simplify Leave Management & Maximize ROI Is your HR team overwhelmed by complex leave policies, compliance risks, and administrative burdens? Discover how outsourcing leave management…

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Posted in Artificial Intelligence (AI) Customer Success IT Security White Paper

Trends in Generative AI for Sales

Supercharge Your Sales Team with Generative AI 🚀 AI Is Changing the Game for Sales Teams Salesforce partnered with YouGov to survey over 1,000 sales…

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Posted in Artificial Intelligence (AI) Customer Experience White Paper

Transform Your Supply Chain with Generative AI

AI-POWERED SUPPLY CHAIN Your Guide to Gaining the Competitive Edge Using Next-Gen Integration 🚀 Brought to you by EdgeVerve in collaboration with Microsoft 🌐 Supply…

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Posted in Artificial Intelligence (AI) Customer Experience Customer Experience (CX) Customer Service Webinar On-Demand

Building the Foundation of a Superior Help System

Building the Foundation of a Superior Help System Building the Foundation of a Superior Help System Learn how to establish the essential foundational elements of…

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