Posted in CDP (Customer Data Platform) Cloud Computing Customer Experience Customer Experience (CX) Customer Service Webinar On-Demand

Adobe FrameMaker EssentialsPart 8: Streamlining your Workflow Recording The recording of this webinar is now available on YouTube here. The recordings of all sessions of the…

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Posted in Cloud Computing Customer Service Guide White Paper

Start Innovating with Microsoft Azure SQL

Discover the benefits of migrating to the cloud. Take a deep dive into the Microsoft Cloud Adoption Framework and explore the most common scenarios –…

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Posted in Cloud Computing Customer Service White Paper

Salesforce Service Cloud Offers Modern Incident Management for Cloud

When it comes to crisis/incident management in the cloud/digital era, hope is not a strategy.1 Yet a majority of enterprises continue their digital business operations…

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Posted in Cloud Computing Contact Center Customer Service White Paper

Four evaluation essentials for reinventing your customer service in the cloud

Why is cloud contact center technology becoming mission-critical? It has long been standard practice for businesses to operate contact centers, allowing customers to ask questions…

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Posted in Cloud Computing E-BOOK Guide White Paper

The Need for Data Compliance in Today’s Cloud Era

Data compliance is foundational for digital transformation success Digital transformation is driving bold business operational changes. According to the 2023 Technology Spending Intentions research report…

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Posted in Cloud Computing E-BOOK Guide White Paper

Are You Getting The Most From Your Hybrid Cloud?

Cloud computing has taken the world by storm. It’s driving new infrastructure models across enterprises — both under the direct management of IT organizations as…

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Posted in Cloud Computing Contact Center CRM Webinar On-Demand

Adobe FrameMaker Essentials Part 6: Document Review

Adobe FrameMaker EssentialsPart 6: Document Review Recording The recording of this webinar is now available on YouTube here. The recordings of all sessions of the FrameMaker Essentials series…

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Posted in Cloud Computing Guide White Paper

Digital workers: 5 best practices for a people-first approach to adoption

Digital worker best practices to help businesses realize return on investment through greater productivity and better business outcomes. The growth of the U.S. labor force…

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Posted in Cloud Computing IT Events White Paper

Digital Global Event

Discover how to harness the power of your data and turn your data challenges into opportunities. Are you inundated with data? Most organizations are. It…

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Posted in Cloud Computing Customer Experience E-BOOK Guide White Paper

Green Quadrant : Enterprise Carbon Management Software 2022

The State Of The Carbon Management Software Market The market landscape for carbon management software has evolved rapidly over the past three years, driven by…

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Posted in Cloud Computing Guide White Paper

The Total Economic Impact™ Of Salesforce Service Cloud

Salesforce Service Cloud unifies the contact center around a single view of the customer and empowers service agents to meet customer expectations, create positive interactions,…

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Posted in Artificial Intelligence (AI) Cloud Computing Customer Experience White Paper

Strategic app modernization drives digital transformation

Businesses everywhere feel the need to change — whether that’s to stay competitive, launch new services, comply with regulations, control costs, deliver better experiences, or…

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