Category: Contact Center
2024 Nonprofit Technology Trends Report
Unlock the Future of Nonprofit Success: Technology Insights for 2024 In an era of rapid technological advancement, the nonprofit sector is embracing digital solutions at…
Stay Compliant with New Revenue Recognition Standards
Revenue recognition standards for nonprofits have undergone significant changes, and these updates bring new challenges and opportunities for organizations. Understanding how to apply the latest…
GST/HST Break for Groceries and Holiday Essentials
Welcome to the GST/HST Holiday Tax Break! Starting December 14, 2024, to February 15, 2025, the Canadian government is offering a temporary break from the…
The Complete Guide to Stain-Free Western Blotting
1. Sample Preparation 2. Electrophoresis 3. Transfer 4. Immunodetection 5. Image Acquisition 6. Image Analysis Stain-Free Technology Advantages Downstream Compatibility Stain-Free technology also supports various…
Can your care teams afford a lower-cost clinical decision support solution?
Can Your Care Teams Afford a Lower-Cost Clinical Decision Support Solution? When it comes to choosing a clinical decision support (CDS) solution, the price tag…
Automation at the edge 7 industry use cases and examples
Unlock the Power of Edge Automation Transform Your Organization with Scalable, Secure, and Efficient Edge Solutions As organizations increasingly deploy services at the edge, data…
Best Practices to Close the Gap Between Generative AI’s Promise and Reality
The promise of generative AI is vast. In fact, McKinsey estimates that “applying generative AI to customer care functions could increase productivity by between 30 and…
10 Trends to Guide Your 2025 CX Strategy
By embracing the power of cloud, digital and AI and aligning your CX initiatives with your customers’ needs, your business won’t just be keeping pace…
Adobe FrameMaker Essentials Part 3: Advanced Features
Adobe FrameMaker EssentialsPart 3: Advanced Features Recording The recording of this webinar is now available on YouTube here. The recordings of all sessions of the FrameMaker Essentials…
Revolutionizing Medicine with Gene and Cell Therapy
A New Era in Treatment: Targeting Genetic Diseases and Curbing Cancer with Cutting-Edge Therapies The Future of Medicine: Gene and Cell Therapies Welcome to the…
Charting the course: Understanding payment trends in the financial sector in 2024
Welcome to “Charting the Course” Understanding Payment Trends in the Financial Sector in 2024 This comprehensive guide is specifically designed for mid-sized financial service providers,…
How to Design and Test a Phased Array Antennae
Phased array technology has revolutionized communication and radar systems, evolving from simple mechanical scanning to advanced digital beamforming architectures. As the technology has progressed, so…
