Posted in Artificial Intelligence (AI) Customer Experience (CX) Customer Service White Paper

AEM Guides User Conference

Welcome to Adobe Experience Manager Guides User Conference. Join the Adobe team as we empower you to harness the full power of  Adobe Experience Manager…

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Posted in Customer Experience Customer Experience (CX) Customer Service White Paper

10 Trends to Guide Your 2025 CX Strategy

By embracing the power of cloud, digital and AI and aligning your CX initiatives with your customers’ needs, your business won’t just be keeping pace…

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Posted in Contact Center Customer Experience Customer Experience (CX) Customer Service White Paper

Top 5 CX Insights That Should Be Driving Your Strategy

What can you learn from billions of interactions? Boundless opportunity. Struggling with inconsistent service quality and long response times? Variability is a real problem for…

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Posted in Customer Experience (CX) Customer Service Customer Success White Paper

10 CX AI Insights for Decision-Makers

Industry-leading analysts weigh in on the top takeaways that busy decision-makers need to tune into. If you’ve found your way to this page, chances are…

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Posted in Contact Center Customer Experience Customer Experience (CX) Customer Service White Paper

A Practical Guide to Derive Value in the Contact Center

Under pressure to reduce costs, retain satisfied customers and drive growth? Who isn’t? AI can help – really. AI is more than a buzzword, and…

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Posted in Customer Experience Customer Experience (CX) Customer Service White Paper

MANAGING PRODUCT DEVELOPMENTDATA AND PROCESSES

Challenges & Opportunities: Manufacturers are facing heightened complexity in their product development processes due to increased customer demands, production schedules, and competitive pressures. Adopting PDM/PLM…

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Posted in Contact Center Customer Experience (CX) Customer Service Customer Success White Paper

Reasons Wealth and Asset Management Firms Switch to Sage Intacct

Why Wealth and Asset Management Firms Are Choosing Sage Intacct In an industry marked by rapid change, growing consumer demands, and an evolving regulatory environment,…

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Posted in Contact Center Customer Experience Customer Experience (CX) Customer Service White Paper

10 Reasons Biotech and Life Sciences Companies Choose Sage Intacct

Unlock the Full Potential of Your Biotech or Life Sciences Business with Sage Intacct As a finance leader in the biotech or life sciences industry,…

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Posted in Contact Center Customer Service Customer Success White Paper

Stay Ahead of the Curve: Address the Three Ballooning Trends Affecting Your Firm

Stay Ahead of Three Ballooning Trends Affecting Your Firm The wealth and asset management industry is experiencing unprecedented disruption. As financial services continue to evolve,…

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Posted in Contact Center Customer Experience Customer Service

Five Ways CFOs Can Increase Project Profitability White paper

Unlock Greater Profitability in Your Projects with These Proven Strategies In the fast-paced services industry, staying ahead of the curve means understanding your project profitability…

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Posted in Cloud Computing Contact Center Customer Experience Customer Experience (CX) Customer Service White Paper

Driving Performance for Tech Services Firms White paper

The Defining Moment for Tech Services Firms: Transform Your Financial & Operational Performance The technology services landscape is evolving rapidly with advancements like cloud computing,…

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Posted in Customer Experience Customer Experience (CX) Customer Service White Paper

UJET AI-Powered CCaaS and WFM

UJET AI-Powered CCaaS and WFM UJET’s unified, AI-powered Contact Center as a Service (CCaaS) & Workforce Management Management (WFM) platform empowers organizations of any size…

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