Posted in Artificial Intelligence (AI) Cloud Computing Contact Center Customer Experience Customer Experience (CX) Customer Service Customer Success E-BOOK Employee Experience Marketing White Paper

Trends in Generative AI for Marketing

Generative AI is creating incredible new opportunities for marketing. It can help us create content fast, including copy, code, and images. It can tailor that…

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Posted in CDP (Customer Data Platform) Customer Experience (CX) E-BOOK Guide White Paper

Revealing the Data Protection Trends for 2024

Tue, Mar 5, 2024 4:30 PM – 5:30 PM ISTThis webinar will reveal the results from the largest independent research project in data protection, surveying…

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Posted in E-BOOK Guide White Paper

How to Monitor and Manage Your SaaS Financial Drivers to Steer through the Recession

SaaS companies fail to survive recessions for all kinds of reasons. It’s tough out there, even during good times. But as a SaaS CFO, you…

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Posted in E-BOOK Guide White Paper

Make your customers feel heard anytime, anywhere

Unified contact center and phone system solutions RingCentral, Inc. (NYSE: RNG) is a leading provider of business cloud communications and contact centersolutions based on its…

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Posted in E-BOOK Guide White Paper

Salesforce Backup Datasheet

How To Protect against data loss and corruption while preserving customer trust Salesforce Backup Salesforce Backup protects against data loss by running automatic backups of…

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Posted in E-BOOK Guide White Paper

Trends in Automotive

The automotive industry is in the midst of a historic digital transformation Consider that today’s vehicles are computers on wheels that increasingly drive themselves Customers…

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Posted in E-BOOK White Paper

The Prosumer Relationship: Are UtilitiesReady?

The utility industry is undergoing fundamental change. The operational and business models of the past are falling away, as the timeline for decarbonization becomes more…

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Posted in E-BOOK Guide White Paper

BPO Industry Council Report

BPOs are at the very forefront of customer service. They provide the link between consumer and company, offering solutions to both simple and complicated problems….

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Posted in E-BOOK Guide White Paper

Managing the Complex Modern Compliance and Risk Environment

The compliance and risk landscape for organizations has become increasingly complex when it comes to consumer protections. Today, there are many factors that are driving…

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Posted in Artificial Intelligence (AI) E-BOOK White Paper

Putting AI, Automation, and Data to Work

Customers are the most important part of any business. And customers today aren’t just looking for stellar products and offerings, they also want an amazing…

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Posted in E-BOOK IT Security White Paper

Connected Health Consumer Report

What You’ll Find in This Report For the second edition of our “Connected HealthConsumer” report, Salesforce Insights surveyed over 12,000 consumers worldwide to discover. The…

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Posted in E-BOOK Guide White Paper

The Pharma Technology Playbook

Pharmaceutical companies must continue to drive innovation even in the face of enormous challenges. From increased pressure in drug pricing to reimbursement constraints to the…

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