Hybrid cloud: It’s about busines Established businesses have overwhelmingly adopted a hybrid cloud approach with workloads distributedacross multiple clouds, on-prem environments and at the edge. […]
L ’ E N Q U Ê T E D ’ O P I N I O NL’optimisation numériqueouvre la voie à la gestionstratégique des fournisseurs
Les organisations sont de plus en plus intéressées par la transformation numérique de leurs opérations afin d’accroître leur efficacité, de prendre de meilleures décisions axées […]
Réinventer les achats : ducentre de coût aumoteur del’innovation
En tant que fonction héritée, les achats ne sont probablement pas la première chose qui vient à l’espritlorsqu’on parle de transformation numérique. Mais cela est […]
The CEO’s guide to generative AI Customer & employee experience
Today, every product is a digital product and every company is selling a digital experience. Regardless of industry, all businesses are now competing with the […]
Academy AI Put AI to work for customer service
It’s a strategic imperative to deliver the best experience possible to your customers. Today’s consumers demand superior service regardless of the type of business or […]
State of Sales
For the fifth edition of our “State of Sales” report, Salesforce Research surveyed more than 7,700 sales professionals worldwide to discover how sales organizations are […]
state of service
For the fifth edition of our “State of Service” report, Salesforce Research surveyed 8,050 customer serviceprofessionals to determine Data in this report is from a […]
Why IT Leaders Should Consider a Zero Trust Network Access Strategy
While technology has long been considered an engine necessary to keep the business moving forward, it is now recognized as a true business driver, capable […]
A brief history of zero trust: Major milestones in rethinking enterprise security
Many in IT security believe zero trust is a game changer, a fundamental rethink about enterprisesecurity and protection of the networks and resources that house […]
2023 VPN Risk Report
Traditionally, Virtual Private Networks (VPNs) have facilitated basic remote access. The rapid growth in the distributed workforce and increasing adoption of cloud technologies are challenging […]
Put AI to work for talent management
Talent management As AI capabilities evolve, the nature of work will continue to expand and impact business at every level. It will not only change […]
Customer Data Platforms
For businesses to compete in today’s world, both B2B and B2C organizations must build ongoing relationships with their customers based on trust and value. Businesses […]