Build confidence with your customers First things first, you need to build confidence with customers—it’s a key part of creating a customer-centric team. In order […]
The Modern Nonprofit Chart of Accounts
Stewardship begins in your chart of accounts Can you find and analyze your financial data easily? In the past, most nonprofit fund accounting systems had […]
How to Monitor and Manage Your SaaS Financial Drivers to Steer through the Recession
SaaS companies fail to survive recessions for all kinds of reasons. It’s tough out there, even during good times. But as a SaaS CFO, you […]
Reimagining omnichannel CX in the age of AI
Every day, customers leave a trail of information to tell you what they want, feel, and dislike. Every phone call, chat, website visit, social post, […]
Make your customers feel heard anytime, anywhere
Unified contact center and phone system solutions RingCentral, Inc. (NYSE: RNG) is a leading provider of business cloud communications and contact centersolutions based on its […]
Salesforce Backup Datasheet
How To Protect against data loss and corruption while preserving customer trust Salesforce Backup Salesforce Backup protects against data loss by running automatic backups of […]
Trends in Automotive
The automotive industry is in the midst of a historic digital transformation Consider that today’s vehicles are computers on wheels that increasingly drive themselves Customers […]
The Nonprofit Accounting Software Buyer’s Guide
The modern nonprofit finance leader’s balancing act Today, nonprofit finance leaders balance the need to manage an increasing level of organizational complexity with the need […]
BPO Industry Council Report
BPOs are at the very forefront of customer service. They provide the link between consumer and company, offering solutions to both simple and complicated problems. […]
Managing the Complex Modern Compliance and Risk Environment
The compliance and risk landscape for organizations has become increasingly complex when it comes to consumer protections. Today, there are many factors that are driving […]
Trust in a New Era of Health
What You’ll Find in This Report For the second edition of our “Connected Health Consumer” report, Salesforce Insights surveyed over 12,000 consumers worldwide to discover: […]
The Total Economic Impact™ of IBM Flashsystem
IBM FlashSystem provides an opportunity for organizations to modernize their existingstorage environments, improve data resiliency, and avoid costly capacity expansions.Organizations that deploy this solution typically […]