Posted in Customer Experience Customer Experience (CX) Customer Service Guide White Paper

How to choose the right AI foundation model

While most organizations are clear about the outcomes they expect from generativeAI, what’s not so well understood is the way to go about realizing these…

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Posted in Artificial Intelligence (AI) Guide White Paper

A new frontier for the future of work

Generative AI is unlike any technology that has come before. It’s swiftly disrupting business and society, forcing leaders to rethink their assumptions, plans, and strategies…

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Posted in Artificial Intelligence (AI) Guide White Paper

The State of Salesforce 2023–24

Of the roughly 150,000 companies around the globe that rely on the Salesforce CRM platform, a selectcohort of Salesforce customers are trailblazing and adapting through…

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Posted in Customer Experience Customer Experience (CX) Marketing White Paper

Transforming the After market Supply Chain

Aftermarket supply chains focus on orchestrating all activities associated with forecasting, procurement, manufacturing, distribution and sale of parts, accessories and associated services for equipment, automobiles…

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Posted in Artificial Intelligence (AI) Guide White Paper

Academy AI Put AI to work for application modernization

The human urge to modernize. It’s what has driven us for centuries to build new world roads and bridges and cities and invent new technologies….

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Posted in Guide IT Events IT Security Marketing White Paper

The Business Value of Aligning Cost Optimization, Observability, and Automation

It’s increasingly no longer “good enough” to consider an observability strategy without using automation and cost information. Savvy technology executives are building their modernization plans…

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Posted in Customer Experience Customer Experience (CX) Customer Service Customer Success Webinar On-Demand

Adobe FrameMaker Essentials Part 5: Generated Files

Adobe FrameMaker EssentialsPart 5: Generated Files  Recording The recording of this webinar is now available on YouTube here. The recordings of all sessions of the FrameMaker Essentials…

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Posted in Guide IT Events IT Security White Paper

Data Story The power of AI & automation

After starting the automation journey, the next most important move is deciding which business processes to automate. AI-powered intelligent workflows and IT automation can pinpoint…

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Posted in Artificial Intelligence (AI) Guide White Paper

Driving business innovation through application modernization and hybrid cloud

The evolving IT landscape profoundly impacts businesses striving to meet the demands of an always-on digital world. Prioritizing modernization of critical processes remains paramount for…

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Posted in Artificial Intelligence (AI) Guide White Paper

Omdia Universe: AI Ops, 2023–24

The introduction of the latest technology—such as generative AI and machine learning—can help organizations accelerate growth, increase efficiency, and improve customer service. However, the truth…

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Posted in Artificial Intelligence (AI) Guide White Paper

Maximize the value of hybrid cloud in the generative AI era

Hybrid cloud: It’s about busines Established businesses have overwhelmingly adopted a hybrid cloud approach with workloads distributedacross multiple clouds, on-prem environments and at the edge….

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Posted in Guide White Paper

L ’ E N Q U Ê T E D ’ O P I N I O NL’optimisation numériqueouvre la voie à la gestionstratégique des fournisseurs

Les organisations sont de plus en plus intéressées par la transformation numérique de leurs opérations afin d’accroître leur efficacité, de prendre de meilleures décisions axées…

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