Posted in Case Study Contact Center Customer Experience White Paper

Five Benefits of Augmenting Microsoft Sentinel with Exabeam Analytics

Unlock Advanced Security with Exabeam + Microsoft Sentinel Transform Your SIEM with AI-Powered Augmentation In today’s complex cybersecurity landscape, organizations must continuously evolve to stay…

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Posted in Artificial Intelligence (AI) Contact Center Customer Success White Paper

Mission Possible An Entrepreneur’s Guide to Technology-Driven Growth

Building a fast-growing and resilient business from scratch requires a 360-degree view of technology. Here are resources that can help. Operating on a shoestring budget….

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Posted in Contact Center Customer Experience White Paper

The Fundamentals of Successful New Product Development

In today’s competitive manufacturing landscape, companies are under pressure to increase revenue, expand market share, and optimize product development metrics such as cost, quality, and…

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Posted in Contact Center Customer Experience White Paper

Optimize Your Product Development and Manufacturing Processes with PDM/PLM Solutions

In today’s fast-paced market, manufacturing companies face growing pressure to innovate and accelerate time to market. The 2022 PDM/PLM Study from Lifecycle Insights reveals key…

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Posted in Cloud Computing Contact Center Customer Experience White Paper

Adobe FrameMaker Essentials Part 11: Migrate from Word to DITA

Adobe FrameMaker EssentialsPart 11: Migrate from Word to DITA Recording The recording of this webinar is now available on YouTube here. The recordings of all sessions…

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Posted in Contact Center Customer Experience Customer Experience (CX) White Paper

Back To School Checklist For Education Administrators

Back-to-School Preparation Checklist for Administrators: Ensure a Smooth Start to the School Year As a school administrator, ensuring that your building, staff, and systems are…

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Posted in Contact Center Customer Service

Making the SOC More Efficient

Key Findings from the White Paper: 1. SOC Tools: Are They Enough? 2. The Growing Alert Volume Problem 3. Current SOC Tools Are Losing Efficacy…

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Posted in Contact Center Customer Service Customer Success White Paper

Evaluating Payment Providers: A Playbook for Success in the Insurance Industry

In this report, we discuss the key components insurance carriers need to assess when selecting a digital payments provider and the ways in which leading…

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Posted in Contact Center Employee Experience White Paper

CFO 3.0—Digital Transformation Beyond Financial Management

CFO 3.0—Embrace Digital Transformation to Drive Business Leadership The Future of Finance: Beyond Traditional Accounting The role of the Chief Financial Officer (CFO) is evolving….

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Posted in Contact Center Customer Experience (CX) Customer Service White Paper

Understanding Refrigerator, Freezer, and Incubator Performance Metrics

Decoding the Data: Understanding Refrigerator, Freezer, and Incubator Performance Metrics Refrigerators, freezers, and incubators are often the unsung heroes of scientific and medical research. Their…

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Posted in Contact Center Customer Experience Customer Experience (CX) White Paper

Orchestration Platform Overview January 2023

In a world where procurement processes are increasingly complex, ORO Labs is redefining the landscape with its innovative orchestration platform. Designed for ease of use…

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Posted in Cloud Computing Contact Center White Paper

Why Forward-Thinking Brands Are Prioritizing Product Experience Management (PXM)

Why Forward-Thinking Brands Are Prioritizing Product Experience Management (PXM) In the fast-paced world of ecommerce, providing a seamless, engaging, and personalized product experience is no…

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