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Category: Customer Experience

How engineering firms are working smarter to achieve better business outcomes
  • Artificial Intelligence (AI)
  • Customer Experience
  • Customer Experience (CX)
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How engineering firms are working smarter to achieve better business outcomes

  • Pivotal Customer

The industry is moving fast The demands of today’s evolving environment require critical shifts in how work is done. Today’s clients are increasingly demanding: All […]

X-Ray Detection Buyer’s Guide: How To Maximize Performance, ROI, & OEE
  • Artificial Intelligence (AI)
  • Customer Experience
  • White Paper

X-Ray Detection Buyer’s Guide: How To Maximize Performance, ROI, & OEE

  • Pivotal Customer

Is Your X-Ray System Maximizing Performance and Efficiency? Whether it’s your first X-ray system purchase or an upgrade, understanding the full picture of cost, performance, […]

NTNs: Connecting First Responders with Life-saving Information
  • Customer Experience
  • Guide
  • White Paper

NTNs: Connecting First Responders with Life-saving Information

  • Pivotal Customer

Non-terrestrial networks (NTNs) are becoming increasingly more critical in providing wireless connectivity to areas where terrestrial networks cannot ensure coverage. Because NTNs operate above the […]

Optimize Your Product Development and Manufacturing Processes with PDM/PLM Solutions
  • Contact Center
  • Customer Experience
  • White Paper

Optimize Your Product Development and Manufacturing Processes with PDM/PLM Solutions

  • Pivotal Customer

In today’s fast-paced market, manufacturing companies face growing pressure to innovate and accelerate time to market. The 2022 PDM/PLM Study from Lifecycle Insights reveals key […]

Unlocking A More Optimized Transportation Strategy
  • Customer Experience
  • Customer Success
  • White Paper

Unlocking A More Optimized Transportation Strategy

  • Pivotal Customer

In an increasingly unpredictable transportation market, businesses are looking for more cost-effective, flexible, and sustainable shipping solutions. Intermodal transportation a combination of rail and road […]

Addressing healthcare workforce challenges with an improved retirement plan
  • Artificial Intelligence (AI)
  • Customer Experience
  • Customer Success
  • White Paper

Addressing healthcare workforce challenges with an improved retirement plan

  • Pivotal Customer

A Crisis Within a Crisis The healthcare industry is facing a profound workforce challenge. The ongoing shortage of doctors, nurses, and mental health professionals has […]

Autonomous Accounts Payable: Driving End-to-end Workflows With Ai
  • Customer Experience
  • Guide
  • White Paper

Autonomous Accounts Payable: Driving End-to-end Workflows With Ai

  • Pivotal Customer

The automation drive is ever-persistent in shared services. In the GBS and Shared Services State of Industry Report 2022, 81% of shared service practitioners said […]

Electromagnetic Interference Shielding
  • Artificial Intelligence (AI)
  • Customer Experience
  • White Paper

Electromagnetic Interference Shielding

  • Pivotal Customer

Protect Your Devices from EMI and RFI Future-Proof Your Designs with Advanced Shielding Solutions Electromagnetic Interference (EMI) and Radio Frequency Interference (RFI) are growing concerns […]

  • Cloud Computing
  • Contact Center
  • Customer Experience
  • White Paper

Adobe FrameMaker Essentials Part 11: Migrate from Word to DITA

  • Pivotal Customer

Adobe FrameMaker EssentialsPart 11: Migrate from Word to DITA Recording The recording of this webinar is now available on YouTube here. The recordings of all sessions […]

DIGITAL MARKETPLACES:BUYING AND SELLINGIN THE DIGITAL AGE
  • Artificial Intelligence (AI)
  • Customer Experience
  • Customer Experience (CX)
  • White Paper

DIGITAL MARKETPLACES:BUYING AND SELLINGIN THE DIGITAL AGE

  • Pivotal Customer

Unlock the Power of Digital Marketplaces: Transform Your Business in the Digital Age Reimagine buying and selling in the digital marketplace ecosystemExplore how Communication Service […]

Intake Management Market Overview
  • Customer Experience
  • Customer Experience (CX)
  • White Paper

Intake Management Market Overview

  • Pivotal Customer

What is Intake Management? Intake management is the process of centralizing, capturing, and efficiently processing requests from stakeholders, ensuring seamless communication, triage, and execution across […]

How Controlled Freezing becomes Reality
  • Artificial Intelligence (AI)
  • Customer Experience
  • Customer Experience (CX)
  • White Paper

How Controlled Freezing becomes Reality

  • Pivotal Customer

Controlled Freezing for Biopharmaceutical Manufacturing: Achieving Scalable Protein Solutions In the biopharmaceutical industry, the ability to control the freezing and thawing of bulk drug substances […]

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