Posted in CDP (Customer Data Platform) E-BOOK White Paper

The data store for AI

This e-book will examine the latest open data management solution for data and analytics leaders who want to significantly reduce cost, simplify data access and…

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Posted in E-BOOK IT Events Research Report White Paper

State of IT

For the third edition of our State of IT report, Salesforce surveyed over 4,000 IT decision-makers worldwide to discover: Shifting priorities and success metrics in…

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Posted in E-BOOK Guide IT Security White Paper

Security Hygiene and Posture Management Remains Decentralized and Complex

Security hygiene and posture management has become increasingly difficult because of factors like a growing attack surface, the increased use of cloud computing, and the…

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Posted in Customer Service E-BOOK Guide White Paper

Navigating The ABM Tech Landscape Benefits & Challenges

Looking to take your ABM game to the next level? Technology can be a game-changer, but it’s not always a smooth ride. Our research reveals…

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Posted in E-BOOK IT Security White Paper

MSPs: Your checklist for hero worthy, security focused BaaS

32% of organizations expect cyber threats to impact their business in the next year. If one of your customers is faced with a Ransomware attack,…

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Posted in E-BOOK Guide White Paper

The New Leadership Mindset for Data & Analytics

How Large Companies Can Grow Their Data and Analytics Talent Companies need to identify the type of talent they need in order to become data-driven….

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Posted in Artificial Intelligence (AI) E-BOOK IT Events White Paper

5 Technologies to Put Into Your CAD Toolbox

Which Technologies Will Make Your Products More Competitive? As you look to stay relevant in the 2020s, which technologies will have the most impact on…

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Posted in Customer Experience (CX) E-BOOK Guide White Paper

The Ultimate Modern Support Tech Stack

The support landscape has changed. Is your tech stack ready? The future of support is conversational and connected It’s official: C-level execs have finally caught…

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Posted in Contact Center E-BOOK Guide White Paper

The ultimate AI playbook for contact centers

AI has been at the forefront of transforming everything from the way we work to the way we handle customers and the customer experience. But…

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Posted in Cloud Computing E-BOOK Guide White Paper

The Need for Data Compliance in Today’s Cloud Era

Data compliance is foundational for digital transformation success Digital transformation is driving bold business operational changes. According to the 2023 Technology Spending Intentions research report…

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Posted in Cloud Computing E-BOOK Guide White Paper

Are You Getting The Most From Your Hybrid Cloud?

Cloud computing has taken the world by storm. It’s driving new infrastructure models across enterprises — both under the direct management of IT organizations as…

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Posted in Customer Experience E-BOOK Guide White Paper

Contact Center and Web Customer Experience Megatrends and Next Practices

These are interesting times for contact center and web customer experience executives. As the rise of the Internet (and now, mobile Internet) and social networks…

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