Category: Guide
How to Select Client‑First Accounting Technology
While software seems like an obvious solution to help teams work and collaborate more effectively (especially in this new era of hybrid work), it can…
Transform the Service Experience
For decades, manufacturers have competed largely on the strength of their products. But today, it is difficult to differentiate on the basis of product alone….
ShareFile for Accounting
The benefits of an exceptional client experience are undeniable: higher client retention, more engagements per client, and more client referrals—all within a shorter timespan. Technology…
Unlock Peak Performance:
Many accounting firms look to organizational tools or checklists to support better day-to-day productivity among teams. While there is certainly a time and place for…
How to choose the right AI foundation model
While most organizations are clear about the outcomes they expect from generativeAI, what’s not so well understood is the way to go about realizing these…
A new frontier for the future of work
Generative AI is unlike any technology that has come before. It’s swiftly disrupting business and society, forcing leaders to rethink their assumptions, plans, and strategies…
The State of Salesforce 2023–24
Of the roughly 150,000 companies around the globe that rely on the Salesforce CRM platform, a selectcohort of Salesforce customers are trailblazing and adapting through…
Academy AI Put AI to work for application modernization
The human urge to modernize. It’s what has driven us for centuries to build new world roads and bridges and cities and invent new technologies….
The Business Value of Aligning Cost Optimization, Observability, and Automation
It’s increasingly no longer “good enough” to consider an observability strategy without using automation and cost information. Savvy technology executives are building their modernization plans…
Data Story The power of AI & automation
After starting the automation journey, the next most important move is deciding which business processes to automate. AI-powered intelligent workflows and IT automation can pinpoint…
Driving business innovation through application modernization and hybrid cloud
The evolving IT landscape profoundly impacts businesses striving to meet the demands of an always-on digital world. Prioritizing modernization of critical processes remains paramount for…
Omdia Universe: AI Ops, 2023–24
The introduction of the latest technology—such as generative AI and machine learning—can help organizations accelerate growth, increase efficiency, and improve customer service. However, the truth…
