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Year: 2023

BPO Industry Council Report
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BPO Industry Council Report

  • Pivotal Customer

BPOs are at the very forefront of customer service. They provide the link between consumer and company, offering solutions to both simple and complicated problems. […]

Managing the Complex Modern Compliance and Risk Environment
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Managing the Complex Modern Compliance and Risk Environment

  • Pivotal Customer

The compliance and risk landscape for organizations has become increasingly complex when it comes to consumer protections. Today, there are many factors that are driving […]

Trust in a New Era of Health
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Trust in a New Era of Health

  • Pivotal Customer

What You’ll Find in This Report For the second edition of our “Connected Health Consumer” report, Salesforce Insights surveyed over 12,000 consumers worldwide to discover: […]

Removing CX Obstacles With Digital Analytics
  • White Paper

Removing CX Obstacles With Digital Analytics

  • Pivotal Customer

— Live on Tuesday, November 28 at 11am PT / 2pm ET — The complexity of customer experience is growing exponentially and compounded by siloed teams, tangled […]

Success in Creating a ‘Marketplace of Work’ at Children’s of Alabama
  • White Paper

Success in Creating a ‘Marketplace of Work’ at Children’s of Alabama

  • Pivotal Customer

How strategic planning and forward thinking has positioned healthcare provider, Children’s of Alabama, for the future — Live on Tuesday, December 5 at 11am PT […]

  • Artificial Intelligence (AI)
  • Customer Experience (CX)
  • Customer Service
  • Webinar On-Demand

Adobe FrameMaker Essentials Part 7: Working with Templates

  • Pivotal Customer

Adobe FrameMaker EssentialsPart 7: Working with Templates Recording The recording of this webinar is now available on YouTube here. The recordings of all sessions of the […]

The Total Economic Impact™ of IBM Flashsystem
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The Total Economic Impact™ of IBM Flashsystem

  • Pivotal Customer

IBM FlashSystem provides an opportunity for organizations to modernize their existingstorage environments, improve data resiliency, and avoid costly capacity expansions.Organizations that deploy this solution typically […]

Privileged Access Management Policy Template
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Privileged Access Management Policy Template

  • Pivotal Customer

Customizing the Template To customize this template, perform the following steps: This document is a template only and should be revised to meet the information […]

  • Artificial Intelligence (AI)
  • Case Study
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Fueling Personal Growth and Marketing Success with Adobe Marketo Engage

  • Pivotal Customer

Discover Marketo’s addictive user experience, rapid integration capabilities & professional growth opportunities — LIVE on Thursday, November 16 at 11am PT / 2pm ET — Explore how Adobe […]

  • White Paper

La era del pago digital: claves de gestión

  • Pivotal Customer

La era del pago digital: claves de gestión La digitalización de la sociedad se deja notar en los planos laboral, educativo, social y financiero. La […]

  • Customer Service
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  • White Paper

Elementor #2506

  • Pivotal Customer

La era del pago digital: claves de gestión La digitalización de la sociedad se deja notar en los planos laboral, educativo, social y financiero. La […]

Putting AI, Automation, and Data to Work
  • Artificial Intelligence (AI)
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Putting AI, Automation, and Data to Work

  • Pivotal Customer

Customers are the most important part of any business. And customers today aren’t just looking for stellar products and offerings, they also want an amazing […]

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cvent – Top Event Trends 2026

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  • $2.85T In Construction Spending by 2031: Read The 2031 Spending Forecast
  • The First Step to Profitability: Better BOM Management

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