Mondelēz + Genpact: A Decade of Finance Transformation

Section 1 – The Challenge
Mondelēz International needed a finance function that could operate seamlessly across multiple geographies. But decentralized, manual processes created inefficiencies, long close cycles, and high costs — leaving compliance and employee productivity behind.

Section 2 – The Solution
In partnership with Genpact, Mondelēz transformed finance operations by:

• Standardizing 70% of processes and policies across 70+ countries

• Building a cognitive accounting platform with >50% digital penetration

• Deploying hyperautomation and AI to streamline reporting and reconciliations

• Launching the Digital Controller’s Cockpit for near real-time insights

• Empowering employees with AI-powered self-service dashboards and a gen AI finance assistant

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